Remote Support Options
The fastest way to get support is through our Remote Support service options on the buttons below. Choose an option below to either get one-time support or subscribe to our Remote Support Services based on the total number of computers used at your location. Plans are based on a minimum of 2 computers at any one location.
NOTE: Subscribing to a monthly plan allows you to take advantage of significant labor rate discounts on all services we offer while your subscription remains active and current on all billing.
$50.00* One Time Fee
Notes For One-Time Fees Charged…
*All pre-paid one-time service fees are subject to adjusted billing after services are performed based on labor rates and the 15 minute incremental times posted until the end of the service event. Any adjustments will be pre-determined and client is to be notified of the new amount billed. We reserve the right to bill the same credit/debit card used to order the services. If an onsite service request is canceled by the client with less than 24 hours notice, 50% of the order will be refunded to the same credit/debit card used to order the services. However, if we need to reschedule the services due to backlog of service requests or something beyond our control, we will provide a 25% off billable labor or refund 25% of the final billable charges to the client.